Privacy Policy
Last Updated: April 8, 2025
Introduction
Crazy Eddy Electronics Repair ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or visit our physical locations in Uniondale and Hempstead, NY.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information
When you use our services, we may collect personally identifiable information, such as your:
- Name
- Phone number
- Address
- Device information (make, model, serial number)
- Repair history
Non-Personal Information
We may also collect non-personal information about you whenever you interact with our website. Non-personal information may include:
- Browser name
- Type of computer or device
- Technical information about your connection to our website
- Operating system
- Internet service provider
- Other similar information
How We Use Your Information
We may use the information we collect from you in the following ways:
- To provide, operate, and maintain our services
- To process and complete repair transactions
- To send you repair status updates
- To improve our website and customer service
- To personalize your experience
- To understand usage trends and preferences
- To develop new products, services, and features
- To communicate with you about your repairs, services, or inquiries
- To send periodic emails regarding your order or other products and services
- To protect, investigate, and deter against unauthorized or illegal activity
Disclosure of Your Information
We may disclose your personal information in the following situations:
Business Transfers
If we or our assets are acquired by another company, or in the event of a merger, reorganization, dissolution, or similar event, your personal information may be part of the transferred assets.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights
We may disclose information to investigate, prevent, or take action regarding potential illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Data Security
We implement reasonable precautions and follow industry best practices to protect your personal information and ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites or services and assume no responsibility for the content or privacy practices of such sites. We encourage you to review the privacy policies of any third-party sites or services that you visit.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we have about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By phone: (516) 564-0101 (Uniondale) or (516) 280-2892 (Hempstead)
- By visiting: 975 Nassau Rd, Uniondale, NY 11553 or 175 S Franklin St, Hempstead, NY 11550
- By mail: Crazy Eddy Electronics Repair, 975 Nassau Rd, Uniondale, NY 11553